{"id":137,"date":"2017-11-28T08:28:53","date_gmt":"2017-11-28T08:28:53","guid":{"rendered":"http:\/\/demo2.drfuri.com\/martfury13\/?page_id=137"},"modified":"2021-03-10T14:55:50","modified_gmt":"2021-03-10T14:55:50","slug":"faqs","status":"publish","type":"page","link":"https:\/\/m-equipments.com\/index.php\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

SHIPPING<\/h2><\/div>

What Shipping Methods Are Available?<\/h3><\/div>
Shipping is done through courier services.Pick up will be done by the customer at the courier office. Exceptions may include Nairobi(15km radius) and Mombasa (15km radius) , Nakuru (15km radius) and Kisumu (15km radius) where door drop--off can be done.<\/div><\/div><\/div>

How Long Will it Take To Get My Pakage?<\/h3><\/div>
Customers within Mombasa and Nairobi can get goods within 2 working days. . Customers from other parts of the country will expect delivery within 3 to 4 working days.\nIn case of any delays the customer will be informed<\/div><\/div><\/div>

Who Pays Delivery Cost?<\/h3><\/div>
The customer pay for delivery cost upon making an order.<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

PAYMENT<\/h2><\/div>

What Payment Methods Are Accepted?<\/h3><\/div>
The only payment platforms acceptable are M-PESA Paybill Number and PESAPAL which supports different payment methods i.e (VISA, Airtel-Money etc). Payment must be made before delivery of goods<\/div><\/div><\/div>

Is Buying at M-equipment.com Safe?<\/h3><\/div>
\nOur payment platforms are safe and secure.<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Order & Returns<\/h2><\/div>

How do I place an Order?<\/h3><\/div>
\n\nShopping is easy, Once you have identified the product you want to buy, just follow the steps below:\n1. Click on 'Basket', to add this product to your cart,\n2. Click on 'cart' in the top right corner,\n3. Click \"Proceed To Check Out\" 4. Enter your shipping\/billing information,\n5. Choose your preferred payment option,\n 6.Click on 'Place order' to proceed to the payment portal and complete your order.\n\nOnce your order is placed, we will either automatically confirm it by notifying you via email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order. For any inquiries contact us no 0722870456 or Whatsapp on+254772870456.\n\n\nNB: Products without prices are subject to enquiry. Use \"Enquire\" button to make a request and we will get back to you with price and availability.<\/div><\/div><\/div>

How Can I Cancel Or Change My Order?<\/h3><\/div>
Considering logistics involved: Contact us 0772870456 to cancel or change your order. You can also email us: info@m-equipments.com\nOr Whatapps us on 0772870456.\nSubject to discussion <\/div><\/div><\/div>

Do I need an account to place an order?<\/h3><\/div>
Customers Do not need an account to place an order, Although we prefer if you setup an account.<\/div><\/div><\/div>

How Do I Track My Order?<\/h3><\/div>
You can see your order status in when you log in and check order status<\/div><\/div><\/div>

What To do if my order is not delivered and I have already paid?<\/h3><\/div>
What do I do if my order is not delivered and I have already paid?\n\nIn case, the supplier is unable to deliver the order after you make the payment, our team will process the refund to your bank account within ( 3 to 4 ) working days after receipt of your bank details.\n\n(Subject to Internal Discussion).<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
We\u2019re Here to Help ! Contact us<\/a><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions SHIPPING What Shipping Methods Are Available? Shipping is done through courier services.Pick up will be done by the customer at the courier office. Exceptions may include Nairobi(15km radius) and Mombasa (15km radius) , Nakuru (15km radius) and Kisumu (15km radius) where door drop–off can be done. How Long Will it Take To…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-full-width.php","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-137","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/m-equipments.com\/index.php\/wp-json\/wp\/v2\/pages\/137","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m-equipments.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/m-equipments.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/m-equipments.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m-equipments.com\/index.php\/wp-json\/wp\/v2\/comments?post=137"}],"version-history":[{"count":63,"href":"https:\/\/m-equipments.com\/index.php\/wp-json\/wp\/v2\/pages\/137\/revisions"}],"predecessor-version":[{"id":5817,"href":"https:\/\/m-equipments.com\/index.php\/wp-json\/wp\/v2\/pages\/137\/revisions\/5817"}],"wp:attachment":[{"href":"https:\/\/m-equipments.com\/index.php\/wp-json\/wp\/v2\/media?parent=137"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}